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< Previouscombination of authentic story telling and comic books, Jumo Health started by allowing real patient experiences to come to life on the pages of their comic books. The Company’s focus on authentic and relatable storytelling that is centered on addressing health literacy, reading comprehension, age, and culture has allowed it to expand its solution set and the markets it serves. Diversifying its Footprint The Company’s experience serving a pediatric audience gives it a barometer for how to explain the complex in relatable ways to ensure the desired action. Borrowing from that experience, Jumo Health successfully expanded its offerings from condition-specific pediatric resources into the global clinical trials market with a mix of print and digital resources serving all ages across all trial types in more than 70 countries covering more than 80 languages within 150 medical topics. Jumo Health entered the clinical trial market to cure the historical deficiencies pharmaceutical companies have experienced attempting to enroll participants (80% of trials are delayed due to recruitment issues) and as they struggle to address high drop out rates (nearly half of participants drop out before completion). Today, the Company creates resources to support recruitment and retention efforts for its pharmaceutical and clinical research organization (CRO) customers. “Central to our clinical trial product suite is a broad range of specific interventions delivered at key inflection points throughout the patient journey,” shared Kevin Aniskovich, the Company’s Chief Executive Officer. “Working with our customers, we [Jumo Health] provide the right resources at the right time to create a roadmap for success. The delivery of these resources mirror the way people consume information, varies by demographic profile, and contemplates condition and study protocol,” continued Aniskovich. COVID Shines a Spotlight on Diversity In the wake of COVID-19, drug development, and the process for recruitment of participants in particular, has been in the spotlight. From vaccine hesitancy to the hunt for therapeutics to help the world “return to normal,” Jumo Health stepped in working on various studies related to COVID-19 treatment for sponsors and the US Government. In addition to the historical deficiencies in clinical trials, those statistics are exacerbated by the discrimination and mistreatment of minority groups and COVID-19 shined a clear and bright light on this topic. The legacy of the Tuskegee trials, the Havasupai Diabetes Project, and the treatment of Henrietta Lacks have all led to historical distrust in the process. In fact, recent studies show that only 15% of African Americans and 6% of Latinx Americans participate in clinical trials. In the Company’s effort to ensure equity in the process, they collaborated with Klick Health and the ACTG for the ACTIV-2 trial, dubbed Rise Above COVID, and earned the Gold Medal in the most recent MM&M Awards for their use of clinical trial marketing and multicultural resources. The 3 Ms In developing solutions, Jumo Health applies the 3 Ms to its educational resources – message, medium, and market. In addition to custom materials, a unique feature of Jumo Health is its proprietary library of materials available for license. Noted Aniskovich: “Our library allows study teams to stand up IRB-approved resources fast which is particularly important in rescue trials or for budget sensitive studies.”Continued Aniskovich, “Jumo Health’s strength lies in our ability to marry the clinical with the creative in an appropriate way for any target audience.” In fact, since opening its doors, Jumo Health has been delivering some of the most out-of-the-box solutions that redefine the way people look at health care. From comic books to VR, Jumo Health offers solutions to support all aspects of health care – from trials to point of care. Behind the Scenes Jumo Health’s team works directly with sponsors and CROs of all sizes and with varying budgets. Depending on the project, resources developed may include print and digital resources for patients, or even investigator resources to ensure the message is properly communication in a relatable way so that patients see themselves as part of the process and understand their role in their care. In addition, Jumo Health offers a broad range of specific interventions at crucial inflection points throughout the patient journey. Aniskovich says, “Our delivery methods mirror the way people consume information and vary based on demographic profile, condition and study protocol. For example, for a pharmacokinetic (PK) study or other trial with long IV sessions, we may recommend a VR experience as a distraction method. This is especially helpful for children, one of the age cohorts that gravitates to video over text.” In all cases, Jumo Health’s process is based in trust and relies on peer- reviewed, evidence-based content. For each engagement, Jumo Health deploys cross-functional teams representing clinical, product and creative, client services, and advocacy/community to ensure that the final product includes trusted, relevant, and actionable messaging. “Our approach to content creation includes collaborating with advocacy and community, use of storytelling, and peer review. This rigorous process results in a halo of community credibility and higher level of adoption,” said Aniskovich. Continuing Evolution Jumo Health’s creative roots mean it is ever evolving. Short-term initiatives include expanding its reach of work in drug discovery to include observational studies and a specific curriculum for RACE Act-specific clinical trials. As it looks deeper into the future, it can see working with payors and further collaboration with community action boards to drive advocacy. As study protocols, inclusion criteria, and diversity mandates continue to complicate enrollment and retention, Jumo Health has uniquely positioned itself to support this phase of industry growth. It’s history of addressing health literacy and the special circumstances of underrepresented populations mean it is aligned with these broader goals in a way that allows it to stand out from competitors. DRIVING ENGAGED HEALTHCARE www.medhealthoutlook.comT here has been a call to provide patient engagement tools with quality standards for the best outcome in recent years. Though both providers and patients have their concerns, the priority is always given to patient engagement. Moreover, the pandemic has also fueled the growth of patient engagement solutions by enabling patients to avoid frequent hospital visits. Advanced remote monitoring devices and wearables are becoming part of the new healthcare trend. Remote monitoring devices in health care relay data back to the electronic health record (EHR) and care team by providing a point of communication through digital patient engagement tools. Such devices also help build stronger provider-patient communication and relationships for chronic disease management. As remote monitoring devices are integrated into EHR workflows, providers will be able to deliver better care and shift the burden of chronic care management to the physician. The use of AI and machine learning can be integrated within EHR systems to automate routine works and alert providers to potential health problems. Furthermore, AI can be integrated into an EHR workflow for prevention, early detection, and early intervention. In many ways, patient engagement has become the core concept when it comes to the healthcare space. Advanced technologies are widely adopted for making patient engagement smoother and more streamlined. To help healthcare facilities adapt and align with the changing industry and keep a note of the trendsetters, Medhealth Outlook Magazine has prepared a list of some of the most innovative patient engagement solution providers. The companies included in the list are the ones with some of the most outstanding solutions that could redefine the way the industry works today. Innovators Medhealth Outlook 2021 PHARMACY MANAGEMENT amchealth.com Website New York, NY Headquarters Nesim Bildirici Management President & CEO Designation “AMC Health provides continuous visibility into individual patient’s health status by connecting patients to their clinical team on a real-time bases by expanding their care beyond the walls of hospitals, doctors’ offices and outpatient settings. This offers patients the “right care at the right time” to prevent or mitigate adverse events. From the comfort of their own homes, patient’s biometric and behavioral data are collected utilizing innovative yet simple to use Bluetooth devices.” AMC Health Description d2rx.com Website Chesterfield, MO Headquarters Dean Erhardt Management President & CEO Designation D2 is a best-in-class consulting company exclusively focused on serving the life sciences industry. D2 assists emerging and established pharmaceutical, biopharmaceutical and medical device manufacturers to develop and execute strategic business initiatives, ensuring successful launch, distribution and reimbursement to support an ongoing leadership position in the marketplace. D2 Descriptionepionhealth.com Website Hoboken, NJ Headquarters Joe Blewitt Management CEO Designation Epion Health provides a Software as a Service patient engagement platform at the point of care, beginning with the patient check-in process. They provide a variety of mobile health applications and content using a cloud based application and content management solution. Epion Health Description insightinhealth.com Website Baltimore, MD Headquarters Enam Noor Management CEO Designation Insightin Health is the industry’s only single platform which provides a complete personalized member engagement for each steps of the health care journey. The core platform combines medical, clinical, cognitive, and social determinants of health to recommend the Next Best Action (NBA) for each person. Insightin Health Description iqvia.com Website Danbury, CT Headquarters Ari Bousbib Management Chairman & CEO Designation IQVIA Orchestrated Patient Engagement (OPE) enables pharmaceutical companies to improve communication and orchestration with the audience that matters most—the patient. IQVIA Description datacubed.com Website Brooklyn, NY Headquarters Brett Kleger Management CEO Designation Datacubed Health is a pioneering technology company making better science and healthier communities a reality. They apply individualized solutions for the capture of data, including smartphone apps, wearable, in-home, and environmental sensors, for remote engagement with patients and for virtual clinical studies. Data Cubed Descriptionjumohealth.com Website New York, NY Headquarters CEO Designation Kevin Aniskovich Management Jumo Health is a global medical communications company. It develops age appropriate and culturally sensitive resources to improve patient education, accelerate recruitment and increase retention. Jumo Health Description klara.com Website New York, NY Headquarters Simon Bolz Management CEO Designation Klara was founded in 2013 with a mission to transform healthcare communication, so every patient can receive great care. Klara makes it easy for healthcare providers to securely communicate with their patients and with each other, without worrying about HIPAA compliance or losing track of patient information. Healthcare providers across more than 40 specialties use Klara to provide a delightful patient experience, while streamlining their own administrative workflows and saving hours per day. Klara Description medisafe.com Website Boston, MA Headquarters Omri Shor Management CEO Designation Medisafe® is the leading Personalized Medication Management Platform helping patients stay on top of all their medications. Way more than a pill organizer (although it’s that, too), Medisafe makes it easy to adhere to the most complicated medication schedule, so wondering, “Did I take this already?” is a thing of the past. Medisafe Description verto.ca Website Toronto, Ca Headquarters Michael Millar Management CEO Designation Verto has developed a Digital Twin Platform for healthcare that uses smart integrations to stitch data from multiple health data sources together to create a truly interoperable technology to bring every patient to their best possible health outcome. Verto DescriptionPAGE NO 16 VIRTUAL HEALTHCARE: BOTTOMLINE AND HEALTHY SERVICES AMC HEALTH : A MC Health addresses the need for improved healthcare cost-effectively and virtually. With the AMCareAtHome Mobile App, AMC Health makes remote patient monitoring more accessible and more entertaining. Patients may view and track real-time vital records, reports, trends, and more with physicians and clinicians on their own mobile devices. At AMC Health, they transform healthcare from a reactive, episodic paradigm to a proactive, real- time delivery model that improves effectiveness, saves time and money, encourages patient participation, and improves results. AMC genuinely make healthcare a more personal and enjoyable experience for everyone involved by using virtual technologies. Patients can get care through AMC Health Telehealth Care and Remote Patient Monitoring services in the comfort of their own homes. Patients receive virtual care that is truly personalized, and they may monitor the treatments and development with proactive efficiency. Virtual care provides a glimpse into chronically sick members’ lives and pinpoints who will benefit from telehealth and remote services. By recognizing difficulties Innovators Medhealth Outlook 2021 PATIENT ENGAGEMENT early and intervening before they become significant, AMC Health engages members to promote healthier behaviours, inspire better living, and assure compliance. AMC provides a 360-degree view of patient data intelligence, leading to increased performance and a better bottom line. “We are honored to be recognized in telehealth delivery this year,” says Nesim Bildirici, founder and CEO of AMC Health. “In the constantly evolving healthcare environment, remote patient monitoring continues to be an important piece to the value- based care conversation. Our recognition from Business.com further validates our strategy and approach of using technology to transform healthcare, and highlights the continued momentum driving the remote patient monitoring industry.” Furthermore, AMC Health Telehealth Care and Remote Patient Monitoring programs allows to extend care to patients in the comfort of their own homes. On a deeper note, AMC aims to ensure that they receive virtual care with a genuinely personal touch. Healthcare facilities will also be able to manage treatments and progress with proactive efficiency and avail measurable returns, not overextend teams. Owing to AMC’s algorithm-driven platform, clinicians can offer more timely and effective treatment, which has resulted in significant, demonstrable improvements in clinical outcomes and client ROI. AMC’s sophisticated analytics enable them to be the finest resource for their customers. Clinically proven with the broadest range of peer- reviewed studies covering heart failure, diabetes, reduction in hospital readmissions, and hypertension, the solutions are customizable and scale-ready. AMC’s proprietary solution includes over 200 Bluetooth devices that connect flawlessly across all chronic care needs and Nesim Bildirici, founder and CEO 17 PAGE NO integrate with their CareConsole platform. It captures incoming biometric, patient- reported, and clinician-reported results to facilitate intimate communication and care management for a diverse patient population. AMC Health provides end-to-end important clinical, business information, and logistical services for a unique and complete approach to patient care. Furthermore, comprehensive logistics and help desk assistance for shipping, cleaning, and inventorying peripherals ensures that they deliver to patients on time. AMC Health provides advanced yet simple-to-use technology to better serve patients’ requirements, lifestyles, and degree of familiarity with technology. Customizable (ala carte) solutions for patients assist clinicians in delivering what a patient need, resulting in increased compliance. AMC collects biometric and self-reported data from In the constantly evolving healthcare environment, remote patient monitoring continues to be an important piece to the value-based care conversation patients remotely, comprehensively and seamlessly. AMC Health provides a compelling connection to patients, from simple yet effective Interactive Voice Response (IVR) products to an engaging mobile tablet delivering video. Today AMC Health is proud to serve the U.S. Department of Veterans Affairs (VA). Through its partnership with 1Vision, the company extend telehealth services to millions who have served in the name of freedom. The company also serves a variety of other industries and some of the leading healthcare facilities as well. Heart failure, often known as congestive heart failure (CHF), is a severe ailment. Doctors will be able to more regularly monitor the disease, notice new developments and significant changes in the patient’s state, update care and programmes, recommend behavioural adjustments if AMC virtual Health services are made available to patients. Diabetes affects more than 30 million people in the United States. This equates to 30% of the total population. Because of AMC’s remote monitoring devices and regularly scheduled telehealth consultations, clinicians can control the condition considerably more quickly and affordably. More significantly, they make diabetes management much easier for patients. AMC Health is the outcome of a personal passion project that has yielded substantial new possibilities for chronic patients, and it was founded to make a difference. AMC Health is proud to be at the cutting edge of remote healthcare innovation today. NEW MOTHERS OFTEN STRUGGLE WITH BREASTFEEDING HERE ' S THE REASON WHY. By Convissar Robert A, D.D.S, New York Hospital, Queens M any new mothers have trouble breastfeeding. Often, mothers of newborns admit breastfeeding can be painful or unpleasant. If you and your bundle of joy aren’t on the same page yet, don’t worry - you’re not alone. But before you throw in the towel and switch to bottle-feeding formula, consider how important breastfeeding is and the straight-forward steps you can take to make breastfeeding the magical bonding experience it was designed to be. Health experts across the board, from the American Academy of Pediatrics (AAP) to the American Medical Association (AMA) and the World Health Organization (WHO), recommend breastfeeding as the best choice for babies. Breastfeeding helps defend against infections, prevent allergies, and protect against a number of chronic conditions. It’s been shown to help lower an infant’s chances of ear infections, diarrhea, and respiratory infections, even meningitis. Breastfeeding also protects infants from allergies, asthma, diabetes, obesity and sudden infant death syndrome (SIDS). Plus, breastfeeding is particularly beneficial for premature babies. Health experts also believe breast milk is the best nutritional choice for infants. It’s considered “perfect food,” easily digestible for the infant. In a nutshell, formula can’t compare. Despite this, many pediatricians still recommend formula to mothers having difficulty breastfeeding, especially those who find it uncomfortable. However, there may be something new parents can do to not only solve the problem of painful breastfeeding, thereby ensuring baby has the best health outcomes possible, but also solve potential problems for your child as he or she grows. MED NSIGHTSIf you’re having trouble breastfeeding, it may be your child is tongue-tied. Before you freak out, know that being tongue-tied, also called ankyloglossia, is a relatively common condition that is completely treatable. What most new mothers don’t know is breast -feeding should never be painful. It should a wonderful, calming experience, and shouldn’t damage the mother’s nipples or cause any discomfort. If breast- feeding were painful, we as a species would have gone extinct. The problem is often the baby’s lingual frenum, the piece of tissue that connects the underside of the tongue to the floor of the mouth. If this piece of skin is too short or too tight, your baby cannot adequately lift his or her tongue to properly engage the nipple. This causes the baby to try and clamp down on the nipple—which causes pain. It can also result in too much air being ingested by the infant while attempting to nurse. When air goes in, it must come out – either through the mouth in the form of burping and spitting up, or from the anus in the form of farting. Infants who are excessively gassy or spit-up after every breastfeeding are often tongue-tied. While many pediatricians identify the mother’s diet as the cause for this, it’s actually the infant being unable to breastfeed properly that’s the culprit. Luckily, ankyloglossia, the medical term for being tongue-tied, has an easy fix: a frenectomy. A frenectomy is a procedure whereby the baby’s frenum is gently, painlessly, bloodlessly released, usually with a laser. The procedure is simple and quick, with no anesthesia, no bleeding, and no stitches. Using a laser is far more precise and far less messy than the old-fashioned scalpels or scissors. The mother is encouraged to breastfeed right after the procedure– and notices an immediate difference in the baby’s ability to latch and nurse. Some mothers may be thinking, why have my child get a frenectomy at all? If it’s between a surgical procedure, or switching to formula, they might choose formula. Not counting the well-established reality that breast milk far exceeds formula, this sort of calculation leaves out the potential side-effects caused by being tongue-tied, which can last a infant’s entire life. Babies who are tongue-tied risk speech defects, sleep apnea and increased snoring later in life. It also adversely affects a child’s facial jaw growth. An infant’s facial bones are still forming after they’re born. If baby is tongue-tied, he or she can’t properly nurse on the nipple, which causes a V-shaped palate to form on the roof of the mouth, rather than the normal U shape. This V-shaped palate compromises a child’s entire facial structure and may lead to serious orthodontic issues, which is why doctors recommend a child with ankyloglossia have the procedure done sooner rather than later. It can save a family time, stress and money as the child grows into adolescence. How does a mother know if their baby is tongue- tied? Unfortunately, most pediatricians are not trained to diagnose tongue- ties. Most of the time, the tongue- tie is noticed by the lactation consultant – but beware, not all lactation consultants are fully trained to spot a tongue-tie. An IBCLC – an International Board Certified Lactation Consultant- is the best bet to diagnose if your baby is tongue- tied. A good IBCLC can be a nursing mother’s best friend. When a tongue- tie is noticed, the IBCLC will make a referral to a dentist well-trained in laser frenum treatment. Breastfeeding is one of the most special and rewarding experiences a new mother can share with her baby and one that sets an infant up for the best life outcomes going forward, from health to speech to a baby’s very appearance. Don’t let this amazing experience be taken away from you or your child.Next >