Made with FlowPaper - Flipbook Maker
medhealthoutlook.com Patient Engagement Solutions Special Edition DEC 2021 Innovators Medhealth Outlook 2021 PATIENT ENGAGEMENT Kevin Aniskovich, CEO Enabling the Informed Individual to Make the Right Care Decisions3Copyright @2021 Medhealth Outlook. All Rights Reserved. The content and images used in the publication should not be reproduced or transmitted in any form or by any means without the prior permission of Medhealth Outlook. Monica Philip Joseph Morgan Visualizers editor@medhealthoutlook.com Richard Taylor Dave WalkerSam Morris Editorial staffs Natasha Jacob Managing Editor DEC 2021 Copyright @ Medhealth Outlook 2021 Subscribe medhealthoutlook.com It is a fact that patients always prefer to have their doctor and hospital be a part of their health plan, followed by other preferences like the perfect location, online visitation fees, reputation, and engagement. Access to technologies allows for efficient health monitoring and sharing the information to facilitate personalized care, especially for people with chronic health conditions. When organizations provide easy-to-access platforms and high-quality care through new channels, they can increase consumer engagement. Day- by-day more tools are being introduced that can deliver a faster diagnosis, 24/7 access to health coaching, and analyze lifestyle changes that could be helpful to chart a new treatment plan. Moreover, at the start of the pandemic, healthcare professionals and their health IT teams needed to reconsider how they could support patient care and experience remotely. This boiled down to accelerated telehealth and remote patient monitoring implementation timelines. This has also made changes to the way patient engagement has been working till today. In a way, the patient engagement landscape is being reinvented. At this juncture, to help clinicians, healthcare facilities, and businesses get a stronger hold on patient engagement and to help align with the changing healthcare trends, MedHealth Outlook’s team of editors, CEOs, and researchers have come up with the list of some of the leading Patient Engagement Solution Provider 2021. We’ve included insights from some of the industry experts and opinions of healthcare professionals as well. We hope this edition adds value to your healthcare initiatives. Editors Note When Healthcare Enters the Digital Age Natasha Jacob Managing Editor Sam Morris Sales sam@medhealthoutlook.com sales@medhealthoutlook.comAutomating Patient Engagement The Future of Patient Experience Virtual Healthcare: Bottomline and Healthy Services IQVIA EPION HEALTH AMC HEALTH Annette Williams, vice president Joe Blewitt, CEO Nesim Bildirici, Founder and CEO Innovators Medhealth Outlook 2021 PATIENT ENGAGEMENT Enabling the Informed Individual to Make the Right Care Decisions 08-0934 18 22 32 3034 26 INVESTING IN COMMUNITY HEALTH HOW TO ENGAGE THE MOST DIFFICULT PATIENTS SEARCHING FOR PATIENT ENGAGEMENT NOTHING ABOUT YOU WITHOUT YOU THE BEST APPROACH TO DIGITALIZING CLINICAL STUDIES THE SITE LANDSCAPE OF PATIENT ENGAGEMENT 4 WAYS TECH INNOVATION IS DRIVING PATIENT ENGAGEMENT IN ADDICTION NEW MOTHERS OFTEN STRUGGLE WITH BREASTFEEDING HERE’S THE REASON WHY. Contents Robin Hacke Executive Director, Center for Community Investment Dennis P.H. Mihale, MD, MBA, Chief Medical Officer, Upwardhealth Julia Walsh, CEO, Brand Medicine International Julie Jacobsen, Communication Manager, Studiesandme Jimmy Bechtel , Vice President_Society for Clinical Research Sites Convissar Robert A, D.D.S, New York Hospital, Queens Matt Resteghini, Chief Marketing Officer, Total BrainInnovators Medhealth Outlook 2021 PATIENT ENGAGEMENT COVER STORY Kevin Aniskovich, CEO Jumo Health doesn’t ignore the historical bias that has permeated the industry, but unapologetically addresses diversity and equity head onH ealth care is complex and can be overwhelming – and even frightening – for many. This is especially true if there are language or cultural barriers to accessing care. Yet understanding care options and care instructions are critical to achieving desired outcomes. Similarly, historical biases and mistreatment of under- represented populations deter many from participation in clinical trials even though broad-based and diverse enrollment is critical to drug development. Global medical communications company Jumo Health has identified a common issue: deficiencies in health literacy and reading comprehension are exacerbating the social determinants of health. The Jumo Health Approach Despite clinical and technical advancements, health care still requires the expertise of trained professionals and the exercise of medical judgement. Jumo Health bridges the patient and provider gap by developing age appropriate and culturally competent materials to address specific conditions, issues and populations in ways they can understand, relate to, and act upon. The Company has extensive work experience across medical topics, leveraging its deep relationships with patient advocacy and community organizations to ensures its work is based on the most current literature and is peer reviewed by leading specialists. Much of Jumo Health’s philosophy dates back to its roots in providing pediatric resources to help children understand their diagnosis and care. Using a Enabling the Informed Individual to Make the Right Care DecisionsNext >