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< Previoustools that help businesses prepare for, respond to, and report on emergencies. “With over 40 years of business in this field, our team of experts has what you need to develop and adapt technology to fit the needs of planning, response, and recovery related to a disaster,” begins Tim Masterson, Executive Director of Products, BCG. As a pioneer in the industry, BCG provides enterprise-level products to customers in maritime, military, and emergency management. The team builds commercial off-the-shelf and custom solutions that set the standard in their industries. Moreover, all of the engineering is done in house by an experienced and talented team. BCG is an ISO/IEC 27001:2013 certified provider. Enabling Seamless Planning and Response The company’s DisasterLAN Incident Management System (DLAN) is one of many products offered by BCG in the Incident Management space and is designed to assist emergency managers in the planning, response, and recovery tasks related to an incident. The solution is customizable to the forms, terminology, and workflows of any industry that finds itself needing to track, report on, and display data related to a planned event, just-in-time incident, or project related to daily operations. DLAN customers can choose the tools they need to meet their requirements and can easily integrate data from other systems to assist in overall situational awareness, thanks to its innovative modular design. In addition, DLAN comes with a robust GIS toolset that ties into all aspects of the software including Incident management, resource tracking, and situation awareness. Users can easily integrate data from a multitude of third-party sources to help them to make decisions related to these important elements of managing an emergency. Additionally, the software offers users the ability to create forms, dashboards, and reports through easy-to-use interfaces that do not require any web programming experience. As a result, regular users can easily adapt to new workflows within the software without having to come to BCG. Today, DLAN is used by hundreds of organizations that vary in size from private companies, small departments, municipalities, regions, states/provinces, and international deployments. This is because the team understands that the key to succeeding in the incident management space is by building and providing tools that allow users to work in a day-to-day manner. Unmatched Expertise, On-time Support What is interesting is that the company’s expertise and support team are second to none in this arena. Where many companies provide support only to high-paying customers, BCG prides in providing excellent service to its entire customer base. Also, with the arrival of FAQs, forums, chatbots, and other forms of automated support, many of its competitors have abandoned in-person support, often leaving it up to the customer to find a solution to a problem. While all of the competitors in this space have some great software tools, it’s this personal element that sets BCG apart from the rest. “We pride ourselves in our ability to solve complex challenges and strive to create tools that simplify We pride ourselves in our ability to solve complex challenges and strive to create tools that simplify workflows while providing best-in- class support services. This expertise and commitment allow us the ability to build new tools and integrate existing tools in meaningful ways that assist our customersworkflows while providing best-in- class support services. This expertise and commitment allow us the ability to build new tools and integrate existing tools in meaningful ways that assist our customers,” adds Masterson. An instance that highlights the company’s value proposition is when BCG has been a part of one of the largest recovery programs ever run in the country through its participation in the disaster recovery that took place within Puerto Rico after hurricanes Irene and Maria. The company’s tools helped disaster recovery staff to track the documentation, photographs, checklists, sign-offs, and workflow for every person that came through the FEMA STEP program within that region. Its software assisted in tracking the registration into the program, home reconstruction efforts, inspector site visits, and other touchpoints that were required to help over a hundred thousand people get back into their homes. Inception and Innovation Since its inception, BCG has been a key player in redefining the way businesses manage disasters, A veteran owned US small business, BCG’s team is a group of software, hardware, and systems engineering experts. Today, BCG has three primary business areas - Maritime Simulation Solutions, Incident Management Systems, and Custom Hardware & Software Engineering. BCG also prides itself on building solutions that can be used every single day by emergency managers, duty officers, logistics teams, and other staff. As part of its expansion plan, in addition to growing its footprint in incident management in North America, BCG continues to grow in education, healthcare, event management, and other verticals. “We also have expanded our client base outside of North America into other areas across the globe. We are regularly growing our partnership network as we look for new ways to deliver our, and our partners’ services to these growing markets,” concludes Masterson. PRODUCTS AND SERVICES CORE COMPETENCIES PRODUCT LAUNCHES AND PRESS RELEASES CASE STUDIES AND WHITE PAPERS SENIOR LEADERSHIP TEAM DOMAIN EXPERIENCE OTHER AWARDS AND RECOGNITIONS RESEARCH & DEVELOPMENT (R&D) AND INNOVATIONS BREADTH OF CAPABILITIES AND SERVICES INDUSTRY VISIBILITY, INNOVATION, & IMPACT STRENGTH OF CLIENTS AND GEOGRAPHIC REACH COMPANY SIZE AND GROWTH POTENTIALProducts and Services: We thoroughly analyze a company's offerings to assess their quality, uniqueness, and relevance within the industry. Core Competencies: We examine the core strengths and capabilities that set a company apart from its competitors. Product Launches and Press Releases: We take into account a company's recent product launches and noteworthy press coverage, as these indicate their commitment to innovation and market presence. Case Studies and White Papers: We review case studies and white papers to gain insights into a company's expertise and thought leadership in addressing complex challenges. Angel Investments and Acquisitions: We consider angel investments and acquisitions as indicators of a company's growth potential and strategic partnerships. Senior Leadership Team Domain Experience: We value the collective domain expertise of a company's senior leadership, which contributes to their industry knowledge and vision. Other Awards and Recognitions: We take note of any additional awards or recognition a company has received, underscoring their credibility and industry standing. THE STORY BEHIND OUR TOP INNOVATORS LISTING There is a story behind the selection of each company to be added to our elite listing. Rather than selecting random solution providers, our team performs a comprehensive analysis of companies that are providing sophisticated Disaster Recovery Solutions & Services. After carefully assessing 500 Fortune listed companies, we shortlist businesses that are eligible to be part of our exclusive listing page. To ensure an adaptable and rigorous selection process, we have a dedicated market research team responsible for identifying the most exceptional companies to showcase in the magazine. Their efforts encompass monitoring press releases, researching reports, tracking product launches, case study analysis, considering event sponsors, and more, all with the aim of identifying the most relevant and innovative technology vendors. In evaluating potential companies for inclusion in our list, our evaluation team focuses on several key parameters: Research and Development (R&D) and Innovations: We assess a company's commitment to R&D and its track record of bringing innovative solutions to market. Breadth of Capabilities and Services: We consider the range and depth of a company's capabilities and services, reflecting their ability to cater to diverse client needs. Industry Visibility, Innovation, and Impact: We evaluate a company's visibility within the industry, including their participation in industry events, thought leadership initiatives, and overall impact on the sector. Strength of Clients and Geographic Reach: We take into account the caliber and size of a company's client base, as well as their geographic reach, indicating market acceptance and scalability. Company Size and Growth Potential: Lastly, we consider a company's size and its potential for future growth, reflecting their overall trajectory and market positioning. ANGEL INVESTMENTS & ACQUISITIONS15 Appranix is a SaaS-based platform enabling enterprises to recover rapidly from cloud application outages to improve resilience. As the leader in cloud resilience, Appranix not only backs-up application data but also protects all the environment meta-data as immutable copies. Appranix codifies the application's cloud resources, dependencies, and data copies for hyperfast recovery of the entire application environment from cloud outages, relieving humans of manual intervention. D isaster recovery is of paramount importance for businesses and organizations due to the potential catastrophic consequences that can arise from unexpected disruptions. Disasters, whether they are natural (like earthquakes, floods, or hurricanes) or technological (like cyberattacks or hardware failures), can disrupt normal business operations. Having a disaster recovery plan in place ensures that essential services and functions can be restored quickly, minimizing downtime and financial losses. In fact, Quick recovery processes reduce the time spent on restoring systems and services. This enables employees to resume their work promptly, maintaining operational efficiency and productivity Disaster recovery is increasingly seen as an integral part of broader business continuity planning. Solutions are evolving to bridge the gap between disaster recovery and overall business continuity strategies to ensure that IT recovery aligns with broader organizational goals. Recognizing the importance of user experience during disaster recovery, solutions are becoming more user-friendly and intuitive. Interfaces and workflows are designed with the end user in mind to simplify decision-making and recovery operations. With a lot going around about disaster recovery, businesses are finding it a tough task to reach the right solution that fits the exact requirements of an organization. This is where the GRC Outlook model comes into the picture. Our team of editors, researchers, and a panel comprising industry experts, CEOs, and CISOs have shortlisted some of the most innovative solution providers who are creating a difference in the industry. The companies listed below are selected by our panel for delivering advanced solutions that could change the way we now work. Arpio protects AWS environments from catastrophic downtime due to region failures, ransomware, human errors, and other disasters. Founded by Doug Neumann and Shaw Terwilliger in 2018 and is based in Durham, North Carolina, United States. Govind Rangasamy CEO Management Location Website appranix.com Boston, MA Doug Neumann CEO Management Location Website arpio.io Durham, NC SOLUTIONPROVIDERS 2023 TOP DISASTER RECOVERYAxcient backup and disaster recovery solutions allow MSPs to Protect Everything. With a single, easy-to-use platform, Axcient helps you keep your clients secure, and build a healthy business. New x360 Recover Direct-to-Cloud frees you from the complexity and expense of appliances. An engineering company at heart, BCG offers extremely intuitive and automated web-based tools that help businesses prepare for, respond to, and report on emergencies. BCG provides enterprise-level products to customers in maritime, military, and emergency management. The company’s DisasterLAN Incident Management System (DLAN) is one of many products offered by BCG in the Incident Management space and is designed to assist emergency managers in the planning, response, and recovery tasks related to an incident. F24 is the leading Software-as-a-Service (SaaS) provider for business messaging, emergency notification as well as incident and crisis management in Europe. More than 5,500 customers worldwide rely on F24’s digital solutions to strengthen their organizational resilience holistically. F24 supports customers in virtually every sector ranging from energy, healthcare, industry, finance, IT, tourism and aviation to a wide variety of public organizations. Hystax, the leading FinOps and MLOps solution provider, develops its flagship product, OptScale, which allows running ML/AI or any type of workload with optimal performance and infrastructure cost by profiling ML jobs, running automated experiments, and analyzing cloud usage. John Davison MD UK Tim MastersonExecutive Director of Products Rod Mathews CEO Management Management Management Location Location Location Website Website Website f24.com buffalocomputergraphics.com axcient.com Germany Blasdell, NY Denver, CO Nick S. CEO Management Location Website hystax.com Sunnyvale, CA SOLUTIONPROVIDERS 2023 TOP DISASTER RECOVERYRackWare provides an intelligent Cloud Management Platform that extends across physical and virtual environments. RackWare’s RMM software platform delivers a suite of intuitive and automated services that provide IT resiliency and simplified migration to the cloud, while reducing capital and operating expenses. RMM decouples the application stack from the underlying platform allowing it to be ported to any new platform. Xopero is a company that was founded in 2009 with the primary focus of providing secure data protection solutions for small and medium-sized businesses (SMBs). Their mission was to create accessible and affordable backup solutions for businesses of all sizes. Salvador Technologies provides breakthrough technological solutions for operational continuity and cyber-attack recovery, ensuring an easy validation of the backup integrity with an instant restoration test. Our mission is to ensure operational continuity by providing unique tools and features to minimize downtime and allow recovery from any scenario. TierPoint is a leading provider of secure, connected data center and cloud solutions. They offer a range of services to help organizations manage their data, infrastructure, and IT needs. With their network of data centers, they provide secure facilities for housing IT infrastructure, along with cloud services for scalable computing resources. Bryan Gobbett CEO Management Location Website rackwareinc.com San Jose, CA Alex Yevtushenko CEO Jerry Kent CEO Management Management Location Location Website Website salvador-tech.com tierpoint.com Israel St. Louis, MO Lukasz Jesis CEO Management Location Website xopero.com Poland SOLUTIONPROVIDERS 2023 TOP DISASTER RECOVERYSOLUTIONPROVIDERS 2023 TOP DISASTER RECOVERY The Leader in Cloud Resilience APPRANIX A s technology advances and the cloud computing landscape evolves, several trends have emerged in the realm of cloud resilience. Unlike traditional applications, cloud applications are distributed, auto- scaled, and dynamic as the cloud environments go through changes frequently. Moreover, the complexity of the hyperscale platforms introduces challenges to cloud operations teams to recover from ransomware attacks or cloud region failures. Organizations find it hard to recover and rebuild these complex environments. However, it has been widely noted that cloud- enabled organizations struggle to rebuild their application environments from outages. This is in addition to the fact that cloud automation systems do not perform recoveries as they do not possess the tech or the exact know-how to back up data and cloud infrastructure. On the other hand, existing backup and DR systems were designed with the datacenters in mind and they do not understand cloud applications well. This is where Appranix—a cloud-native backup and recovery solutions provider—is helping businesses thwart the challenges associated with cloud environments. As a SaaS-based platform, Appranix is a pioneer in enabling enterprises to recover rapidly from cloud application outages to improve resilience. Govind Rangasamy, Founder & CEO19 As the leader in cloud resilience, Appranix not only backs- up application data but also protects all the environment meta-data as immutable copies. Appranix codifies the application's cloud resources, dependencies, and data copies for hyperfast recovery of the entire application environment from cloud outages, relieving humans of manual intervention. “Our patented system enables organizations to recover from many different cloud outages. With our Dual Vault Cloud Time Machine architecture, Appranix automatically discovers and maps all the application dependencies, vaults cloud infrastructure backup to an immutable cloud vault away from the production cloud of the customer,” adds Govind Rangasamy, Founder & CEO, Appranix. At the same time, their application data backup will be vaulted to another immutable vault to avoid a single point of failure. Using these two vaults, Appranix’s unique Recovery-as-Code mechanism automatically writes the code to rebuild environments in any region of the cloud at any point-in-time from golden copies of data and cloud infrastructure. The dynamic nature of cloud applications needs an innovative resilience model as opposed to the traditional models of backup and recovery. Appranix is one such cutting- edge offering. What makes it really a game changer is the fact that Appranix requires no agent to install or software to provision, thanks to its SaaS-based architecture. Customers can directly subscribe to Appranix on the cloud marketplaces and realize value in under 15 minutes similar to other cloud services. Making it a seamless process for businesses, Appranix is the only cloud-native DRaaS provider offering 24/7 cloud infrastructure backup, cloud-native data backup, and replication and recovery-as-code. Appranix distinguishes itself from competitors by providing more than traditional data backup and disaster recovery solutions for data resilience. Instead, the company offers distributed hyper- scale cloud application resilience, addressing client concerns regarding data safety in scenarios involving the accidental loss or targeted attacks. An instance that portrays Appranix’s value proposition is when the company assisted EssilorLuxottica in building a solid foundation for its cloud initiatives. EssilorLuxottica needed a cloud-native, application-centric, entire Azure environment recovery solution that is fast, completely automated, and maintenance-free. They did not want to be in a continuous upgrade cycle with agents and data management product changes. Appranix protects all Essilor environment resources against data loss, cloud misconfigurations, cloud failures, ransomware attacks, and other unplanned failures. Appranix automatically discovers all the resources continuously across all the subscriptions including virtual machines, scale sets, load balancers, databases, VNets, security groups, and much more. Since opening its doors, Appranix has been creating some of the most innovative solutions that are helping businesses redefine the way cloud-recovery works. Over the years, the company has bagged several awards and recognitions that make them an outstanding service provider to all those businesses relying on cloud-based services. The company was recognized by Gartner back in 2020 for cloud resilience. “We have been promoting Cloud Application Resilience for several years since 2017. A number of Gartner articles mentioned us as an innovator and a leader in cloud resilience solutions,” explains Rangasamy. Today, Appranix is growing across many regions through distributors and partners. “We have been present in North America for a number of years since 2018. We have just expanded to Australia and NZ. We have distributors and partners in Europe. We just recruited a distributor for South Africa. We have many System Integrators selling our product as a managed service or direct resellers. We are open to recruiting in many other regions in Europe and Asia,” concludes Rangasamy. With our Dual Vault Cloud Time Machine architecture, Appranix automatically discovers and maps all the application dependencies, vaults cloud infrastructure backup to an immutable cloud vault away from the production cloud of the customerNext >